SHIPPING WITHIN AUSTRALIA
We offer $10 Australia Post shipping for all our customers, and if your order is over $100, we will ship for free. Excluding Heavy and oversize items.
We also offer Express shipping for an additional $10 which means your parcel will arrive to you approximately 2-3 business days after receiving your dispatch notification (this will include your tracking number).
Please note orders will only be processed on business days.
We are currently not offering international shipping.
TRACKING YOUR ORDER
Once your goods have been dispatched you will receive an email with a tracking number (please check your spam/junk folder for your email in case it is treated as such).
Please note your order can take a few hours to become available for tracking after you receive this number.
If you are unable to locate the tracking number in your dispatched email notification you are welcome to contact us at firstname.lastname@example.org
We can then provide to you the tracking number.
Once your parcel has left our warehouse, it is the property of Australia Post, however if your parcel does not reach you within our delivery time, we will do all we can to track and find your parcel for you. Contact us at email@example.com if you experience any delays.
Please ensure that the postal address provided at checkout is your correct address, as we take no responsibility if you do not receive your item due to providing us with an incorrect address.
Please note all prices on BIBELO are quoted in AUS Dollars.